Privacy Policy

Last Updated: July 19, 2025

At H by Saqer, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with us, or make a purchase.

1. Information We Collect

We may collect personal information you provide directly to us, including:

Contact details: name, email address, phone number, billing/shipping addresses
Order and payment details: payment method, transaction details (processed securely via Shopify)
Account information: if you create an account, including your login credentials and preferences
Communications: information you provide when contacting us for support or inquiries
Website usage data: device, browser, IP address, and interaction with our website (via cookies and analytics)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders, including payment and delivery
Communicate with you about orders, products, promotions, and support inquiries
Improve and personalize your shopping experience
Ensure website security and prevent fraud
Comply with applicable laws and regulations

3. Data Sharing

We do not sell your personal information. We may share limited data with:

Shopify (our e-commerce platform) to securely operate our store
Payment processors, logistics, and IT partners for order fulfillment and secure transactions
Marketing platforms (only with your consent) to share relevant updates and promotions

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality and analyze usage. You may disable cookies in your browser settings, though some features may not function as intended.

5. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal data
Request a copy of your data (data portability)
Opt out of marketing communications at any time
Restrict or object to data processing under certain conditions

To exercise your rights, contact us at sales@hbysaqer.ae.

6. Data Security and Retention

We implement security measures, including encryption and secure servers, to protect your information. Data is retained only as long as necessary for fulfilling your orders, providing services, complying with legal obligations, or resolving disputes.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from them. If you believe we have inadvertently collected such information, please contact us to have it removed.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions or to exercise your privacy rights, contact us at:
Email: sales@hbysaqer.com
Address: H by Saqer, Dubai, UAE

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